Bobby Jones image
Shipping

Standard shipping is via UPS Ground for US delivery only. Shipping charges will be calculated as follows:

  • orders up to $100 - Shipping is $6.00
  • orders between $100.01 and $300 - Shipping is $9.00
  • orders between $300.01 and $500 - Shipping is $12.00
  • orders above $500 - Shipping is $15.00
  • Second business day (order placed by 2pm EST), add $12.00 to standard delivery charge
  • Next business day (order placed by 2pm EST), add $20.00 to standard delivery charge

 

For orders shipping to Canada:  Export shipping is via UPS World Wide Express.  This cost will be charged to you at the time of your purchase and is the cost for shipping and handling charges only.  Additional costs related to duties and taxes ARE THE PURCHASER'S RESPONSIBILITY and will be collected by UPS via C.O.D. at the time of delivery.  We do not offer expedited shipping to Canada.  Shipping charges will be calculated as follows:

  • orders up to $100 - Shipping is $21.00
  • orders between $100.01 and $300 - Shipping is $24.00
  • orders between $300.01 and $500 - Shipping is $27.00
  • orders above $500.01-$1000 - Shipping is $33.00
  • orders above $1000.01 - Shipping is $45.00

 

Bobby Jones can not guarantee expedited shipping on sale items. Orders placed after 2:00 PM EST will be shipped the following day.

Return Policy

Return Form

Bobby Jones will accept returns within 60 days of purchase as long as the item is not worn or altered for refund or exchange if accompanied by the proper sales receipt. Refunds will be paid by credit to the original credit card. If the item is returned after 60 days, merchandise credit will be issued. If the item is found to have been worn or altered, management will determine if the garment can be salvaged. If it is determined that the garment cannot be resold, no refund or exchange will be approved. Shipping charges are not refundable. Merchandise purchased online or through the catalog may not be returned to a retail location.

To Process a Return

  • Enclose the Return Form along with the merchandise and copy of the original packing slip in a secure package.
  • Attach the Return Label to the outside and return through any insured shipper.
  • If you do not have the Return Label please address your package to the address on Return  form.
  • Return postage is not paid, customer is responsible for postage.
  • Please allow 30 days for us to receive your return and process your request.

BOBBY JONES STORES AND RETAILERS CANNOT ACCEPT BOBBY JONES DIRECT (CATALOG OR INTERNET) RETURNS OR EXCHANGES. BOBBY JONES DIRECT CANNOT ACCEPT BOBBY JONES STORES OR RETAILERS RETURNS OR EXCHANGES.

Clearance/Outlet merchandise may be returned for store credit or exchange only.

*Due to the nature of the certain item, cuff links, watches and fragrance are non-refundable/non-returnable*

Due to the nature of golf clubs purchased online, they can be returned within 30 days for a full refund if the clubs are found to be in new condition and unused.

CLUBS THAT HAVE BEEN USED ARE NON-RETURNABLE.

Price Adjustments

Price adjustments will be accepted within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment.